Privacy Policy
A legal disclaimer
Hope Hub Community ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our organization, including through our website, events, and programs.
Information We Collect
We may collect the following types of personal information:
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Personal Identification Information: Name, address, email address, phone number, and other contact details.
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Demographic Information: Age, gender, and other relevant details.
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Event Participation Information: Records of attendance and participation in our programs or events.
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Communication Data: Feedback, inquiries, and correspondence with us.
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Website Usage Data: Information collected via cookies or similar technologies, such as your IP address, browser type, and pages visited.
How We Use Your Information
We use the information collected for the following purposes:
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To provide and manage our events, programs, and services.
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To communicate with you, including sending updates, newsletters, and event invitations.
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To process donations and maintain donor records.
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To improve our website, services, and community engagement.
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To comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:
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Service Providers: With third-party service providers who assist us in operating our website or delivering services (e.g., email platforms or payment processors).
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Legal Requirements: To comply with applicable laws, regulations, or legal processes.
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With Your Consent: When you explicitly agree to share your information for specific purposes.
Data Security
We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security
Your Rights
You have the right to:
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Access, correct, or update your personal information.
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Request the deletion of your personal information.
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Opt-out of receiving promotional communications.
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Withdraw your consent for specific uses of your data.
To exercise these rights, please contact us at [Kris Waters / hello@hopehubcommunity.com.au].
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyse usage. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 8th January 2025. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Hope Hub Community
Email: hello@hopehubcommunity.com.au
Phone: 0458 612 385
Thank you for trusting Hope Hub Community with your personal information. We are committed to ensuring your privacy is respected and protected.